Hi,

First of all, we’d like to thank you all for the continuous love and support you have shown us during these trying times.

As Covid-19 continues to take on the world, we want to do our best to limit its spread, and ensure the safety of our team and customers.

We've started processing and shipping orders across the world.

We're working in full compliance with government norms:

  • We’re practicing social distancing in the office, with each person sitting at a safe distance from the other.
  • Extensive Hygiene Protocols are implemented:
    • Daily Sanitization and Disinfection of all office equipment: door handles, workstations, etc.
    • Wearing Cotton Masks, Gloves.
    • Hand Sanitizing stations are set-up across the office.
    • Daily Temperature Checks of the team upon entry and exit.
    • Sanitization of every item that enters and leaves the office - eg. Buttons, Dyed Fabrics, etc.
    • Biometric Attendance Systems are no longer used in the office.
    • The entry of outsiders is restricted.
    • Delivery and Courier Personnel are allowed only in a designated area. All our Shipping Partners are following necessary hygiene protocols to ensure the safety of everyone involved.
    • Daily monitoring of every employee’s Aarogya Setu app.

Your support motivates us to keep posting on our Website and Instagram, to restore some sense of normalcy in these troubled times.

With your orders, we have been able to retain 100% of our workforce, even in these hard times.

We’re open to any queries you might have. Message us on Instagram, Facebook, Whatsapp, or Twitter, or Email, and we’ll get back ASAP.

We hope you’re indoors and safe.

Love and Strength,
Team SeamsFriendly

*Normally, we deliver within 10 days of Order Placement, globally.
However, currently, the expected delivery is 20 business days. You can check product-wise Estimated Delivery Date on the product page.

Q&As

Are you shipping orders?
Yes, we have started shipping worldwide. We’re following necessary hygiene protocols to ensure the safety of everyone involved.

Are you shipping to Red Zones or Containment Areas, in India?
In India, we are not shipping to Red Zones and Containment Areas.
Delivery of non-essential products is restricted in these areas, as per government instructions.

Will you accept returns if there’s something wrong with my order?
Yes, you can still return the package to us as per our return policy. However, due to the lockdown, returns may take more time than usual.
You can read more about returns here.

Do you sanitize packages before shipping?
Yes, all packages are sanitized and disinfected before shipping.

Do you sanitize garments before packing?
Yes, all garments are sanitized before packaging.

What steps are you taking to ensure proper hygiene?

  • Daily Sanitization and Disinfection of all office equipment: door handles, workstations, etc.
  • Wearing Cotton Masks, Gloves.
  • Hand Sanitizing stations are set-up across the office.
  • Daily Temperature Checks of the team upon entry.
  • Sanitization of every item that enters the office - eg. Buttons, Dyed Fabrics, etc.
  • Biometrics are no longer used in the office.
  • The entry of outsiders is restricted.
  • Delivery and Courier Personnel are allowed only in a designated area. All our Shipping Partners are following necessary hygiene protocols to ensure the safety of everyone involved.
  • Daily monitoring of every employee’s Aarogya Setu app.

What precautions should I take on receiving my order?
Wear a mask, and maintain a safe distance from the courier partner when collecting the package. If it is a COD order, place cash in an envelope, and give it to the courier partner.
Please sanitize the package, and quarantine it for 24 hours, before opening.