FREE SHIPPING WORLDWIDE
Q1. Is Shipping Free?
Absolutely! We’re offering Free Worldwide Shipping to all our customers.
Q2. How many days does it take to deliver the item?
We deliver orders within 15 Business Days (anywhere globally).
However, for custom fitted garments, this may increase in case of measurement confirmation delay from the customer.
Q3. How will I know when my order is shipped?
Post shipment, you will receive an auto-generated email which will have details of the items which have been shipped, along with the tracking information.
Alternatively, you may also find the tracking information updated in the 'My Account' section. This may take up to 48 hours.
Q4. Is my order insured?
All our shipments are insured. In case the parcel is lost in transit due to some unforeseen circumstances, we replace the order or refund the amount - upon your request.
To ensure the safety of your order, we use trusted courier services like DHL, FedEx.
Q5. I paid the shipping cost, do I still need to pay the customs duty?
Shipping costs are the cost of shipping an item from one country to another. It is paid to our courier partners to get your items to your doorstep, safely.
Custom Duty is something that is over and above the shipping cost. They are charges for import tax of goods levied by the customs authorities of the importing country.
Every time when an item crosses an international border, it is subject to these charges by the importing country rules and regulations. They may vary according to the rules of different countries depending on the item, item value, quantity, end-use, materials or methods used to make the item, and is solely at the discretion of the duty officer.
Q6. How can I get the tracking information?
Post shipment you will receive an auto-generated email which will have the details of the item(s) which has(ve) been shipped along with the tracking information.
Alternatively, you can also find the tracking information updated in your 'My Account' section.
You can track your order here: http://track.seamsfriendly.com